What rights do tenants have during major property repairs?
This rental guidance was reviewed by the Tenants & Landlords Intelligence Team, specializing in lease agreements, notices, rent disputes, deposits, evictions, and tenant-landlord operational procedures.
Tenant Rights During Major Property Repairs in New Hampshire
When major repairs or maintenance are necessary in a rental property, tenants in New Hampshire have specific rights designed to protect their interests while also ensuring the landlord can maintain the premises in good condition. Understanding these rights helps tenants navigate the repair process smoothly, maintain a safe living environment, and address any disputes that might arise during the course of repairs.
Landlord’s Duty to Repair and Maintain
Under New Hampshire law, landlords are required to keep rental properties in a safe, habitable condition. This includes conducting necessary repairs—both routine and major—as they arise. Specifically, landlords must:
- Comply with applicable state and local housing codes concerning health and safety.
- Maintain plumbing, heating, electrical systems, and structural components in good working order.
- Address repairs promptly once the tenant notifies them of an issue.
Tenant’s Right to Notice of Major Repairs
For significant repairs that impact the tenant’s use and enjoyment of the property, New Hampshire law generally requires landlords to provide reasonable notice before entering the rental unit to perform work. Tenants should expect:
- Advance Notice: Typically, landlords must give at least 24 hours’ written notice before entering, except in emergencies.
- Reasonable Timing: Repairs should be scheduled at reasonable hours, not causing undue disruption, to the extent possible.
- Limited Entry: Entry should be limited to times necessary to complete the repair work.
Tenant’s Cooperation and Access
While tenants have rights to privacy and peaceful enjoyment, they also have a responsibility to allow landlords reasonable access to the property to perform necessary repairs:
- If a major repair is needed, tenants must cooperate by providing access for repair personnel during the scheduled time frame.
- Refusal to allow reasonable access may lead to legal complications, including potential eviction for breach of lease conditions.
Temporary Relocation During Repairs
Major repairs sometimes require extensive work, making the rental unit temporarily uninhabitable. In New Hampshire:
- Tenants have the right to a habitable dwelling throughout their lease.
- If major repairs make the unit unsafe or unusable (e.g., extensive plumbing, heating system replacement, or structural repairs), tenants may request to be relocated temporarily.
- The landlord and tenant should agree on appropriate accommodations or compensation if the tenant must vacate during repairs.
- If the landlord fails to provide a habitable environment, tenants may have rights to reduce rent, withhold rent under certain conditions, or even terminate the lease. However, this should be approached carefully and may require legal advice.
Rent Abatement and Repair Periods
If a major repair substantially interferes with the tenant’s use of the premises:
- New Hampshire tenants may be entitled to a proportionate reduction in rent for the period during which the rental unit is not fully habitable.
- The tenant should notify the landlord in writing of the defect or need for repair and request prompt action.
- Documentation of communication and the repair’s impact on habitability is critical if a rent reduction or legal action becomes necessary.
Steps for Tenants to Take During Major Repairs
To safeguard their rights and facilitate repairs, tenants should:
- Report Issues Promptly: Notify the landlord as soon as a major repair need arises, ideally in writing (email or letter).
- Keep Records: Save all correspondence with the landlord regarding repairs.
- Request Written Notice: Ask for written notice of the repair schedule to plan accordingly.
- Allow Access: Provide reasonable access for repair workers during the agreed time.
- Document Conditions: Take photos or videos of the damage or unfinished repair work.
- Discuss Temporary Arrangements: If repairs require vacating the unit, negotiate whether the landlord will cover accommodations or rent adjustments.
- Know When to Seek Help: If repairs are delayed or habitability is affected, tenants may contact local housing authorities or seek legal advice.
Protections Against Retaliation
New Hampshire law protects tenants from retaliation by landlords when tenants assert their repair rights. For example, tenants who request repairs or complain about habitability cannot be:
- Evicted without cause.
- Subject to unfair lease terms.
- Charged unjustified fees or penalties.
Summary
In New Hampshire, tenants have clear rights and responsibilities during major property repairs, including:
- The landlord’s duty to maintain a habitable rental unit and perform repairs promptly.
- The right to advance notice and reasonable entry for repairs.
- Cooperation with landlord access to enable repairs.
- Potential entitlement to rent abatement if habitability is compromised.
- Rights to temporary relocation arrangements in certain circumstances.
- Protection from landlord retaliation.