Repairs Maintenance

What rights do tenants have during major property repairs?

New York rental guidance and tenant-landlord operational information.
Published April 3, 2026 State-specific rental guidance Update This Question
Reviewed by Tenants & Landlords Editorial Team

This rental guidance was reviewed by the Tenants & Landlords Intelligence Team, specializing in lease agreements, notices, rent disputes, deposits, evictions, and tenant-landlord operational procedures.

Asked 60 days ago · New York

Tenant Rights During Major Property Repairs in New York

In New York State, tenants have specific protections and rights when their rental unit requires major repairs or maintenance. Understanding these rights is crucial to ensuring that your landlord maintains a safe and livable environment, while also respecting your tenancy during repair processes. This guide outlines tenants’ rights related to major property repairs, the landlord’s responsibilities, and the steps tenants can take to protect themselves.

Landlord’s Responsibility for Repairs in New York

Under New York law, landlords are obligated to keep rental properties in a habitable condition. This means the premises must be safe, clean, and fit for human habitation throughout the tenancy. Major repairs often relate to essential systems and infrastructure, such as:

  • Heating and plumbing
  • Electrical systems
  • Structural elements (roof, walls, foundation)
  • Water supply and sanitation
  • Pest control when infestation makes the unit uninhabitable

Tenant Rights During Major Repairs

1. Right to a Habitable Home

In New York, the warranty of habitability is implied in every residential lease. If major repairs affect habitability, the landlord must act promptly to repair and maintain the premises. If repairs are delayed unreasonably, tenants may:

  • Withhold rent until repairs are made (generally advisable only after seeking legal advice or through proper legal channels)
  • Demand a rent reduction if parts of the apartment become unusable
  • Request alternative accommodations if the unit becomes uninhabitable

2. Advance Notice of Repairs and Access to Premises

  • Notice Requirement: For non-emergency repairs, landlords are typically required to provide reasonable notice (usually 24 hours) before entering the tenant’s unit.
  • Emergency Repairs: In case of emergencies, such as water leaks or heating failures in winter, landlords may enter without prior notice to protect the property and tenant safety.
  • Tenants should expect professionals or contractors to enter and complete repairs, but landlords cannot abuse this right by entering excessively or without legitimate cause.

3. Timeliness of Repairs

New York statutes and local housing codes impose timeframes for repairs, especially those affecting health and safety. For example:

  • Heat must be provided from October 1 to May 31, so heating repairs during this period must be prompt.
  • Urgent repairs affecting water or electricity must be addressed quickly.
If landlords fail to make timely repairs, tenants may:
  • Contact local housing or building departments to file complaints.
  • Seek legal remedies such as a rent escrow, where rent is paid to the court until repairs are complete.
  • Pursue rent abatements or withhold rent, preferably with legal guidance.

Tenant’s Role and Responsibilities During Repair Projects

  • Cooperation: Tenants should grant reasonable access for repairs.
  • Documentation: Keep written records of repair requests, landlord communication, and any related problems.
  • Mitigation: Report problems immediately and take reasonable steps to mitigate damage (e.g., shutting off water during a leak).
  • Safety: Ensure personal belongings are protected or moved if necessary and communicate any vulnerabilities to the landlord.

What Happens if the Unit Is Uninhabitable?

If major repairs render the unit unlivable, tenants generally have the right to:

  • Request relocation assistance or temporary housing, depending on lease agreements or local programs.
  • Terminate the lease if the landlord fails to restore habitability.
  • Withhold rent for the uninhabitable period or seek a rent reduction.
Local housing authorities in cities like New York City have stringent rules to ensure landlords properly maintain buildings; tenants residing in such jurisdictions often have additional protections.

Legal Resources and Enforcement

Tenants who experience significant repair problems can reach out to:

  • New York State Division of Housing and Community Renewal (DHCR): For issues related to rent-regulated units or landlord obligations.
  • Local Housing Agencies: City or county offices often handle code enforcement and housing complaints.
  • Tenant Advocacy Organizations: They can provide guidance on rights and assist with mediation or legal referrals.
  • Housing Court: Tenants can file complaints or petitions to compel landlords to make repairs and request rent abatements.

Summary

Tenants in New York have robust rights when facing major property repairs, grounded in the warranty of habitability. Landlords must maintain the premises, provide timely repairs, and respect tenants’ privacy and rights during repair work. Tenants should actively communicate repair needs, document issues, and seek available remedies if landlords fail to fulfill their obligations. Understanding these rights helps preserve safe, stable housing even during significant maintenance or repair projects.

Ask a Rental Question